Inside the Electromechanical Mind

Posts about

Customer Service

Image of Custom Interface Team
Custom Interface Team

What Custom Interface is doing to overcome long lead times

There are many sad stories about lead times which have impacted businesses around the world. For instance, Rockwell Automation Manufacturing Lead...

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Image of Custom Interface Team
Custom Interface Team

Excelling at On Time Delivery (OTD) and Manufacturing Quality Rating

Two metrics which are very important to customers but without an industry standard are On-Time-Delivery and Manufacturing-Quality-Rating.

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